Conference cancellations made by January 13, 2025 are free of charge, with no administration fee.

For cancellations made between January 14 to February 13, 2025 you will be refunded your registration fee in full, minus a 25% administration fee.

For cancellations after February 13, 2025 you will be billed the total cost of your registration fee, unless caused by illness or a major family emergency.

To avoid cancellation fees, registrations can be transferred to new participants at no additional cost.

A written request for refund needs to be submitted to the Executive Director of CEESA, Kathy Stetson.

For the cancellation of your hotel room please check the terms in your booking confirmation email and contact the hotel directly. CEESA cannot be responsible for the cancellation of your hotel room or any fees associated with it.